AI customer service that learns from your site and replies for you
Paste your site's URL and your assistant learns your hours, shipping, returns and more. Then it answers your customers on WhatsApp, SMS, Instagram, Telegram, Messenger and web chat — 24/7, in seconds. And it does more than answer: it also builds carts in your WooCommerce store and books appointments.
Your best support rep, always awake
It learns from your business, replies on your channels, and always leaves you in control.
Learns from your site
Paste your URL and it reads your hours, location, payments, shipping and returns. Missing something? Add your own Q&As by hand.
Replies on every channel
WhatsApp, SMS, Telegram, Instagram, Messenger and web chat. Everything lands in your same Inbox, no app-hopping.
It suggests; you approve
By default it drafts the reply and you approve or edit it in one click. Once you trust it, switch it to automatic.
It never makes things up
It answers only with what it learned from your site. If it doesn't know, it hands the chat to someone on your team.
Your assistant also sells and books appointments
When the chat goes from a question to "I'll take it", it doesn't leave you halfway: it builds the cart or books the appointment, right there in the chat.
Takes the order and builds the cart
The customer tells the assistant what they want and it builds the cart in your WordPress store, with real prices and live stock. Then it sends a link that lands on your checkout, ready to pay — payment always happens on your site, never in the chat. You just install the official WooCommerce plugin.
Books appointments end to end
With NotifyBulk's built-in calendar, the assistant offers real open slots, books the appointment right in the chat, and reschedules or cancels it if the customer asks — no double bookings. It sends automatic reminders by SMS or WhatsApp, can ask customers to confirm attendance, and everything lands on your panel's calendar. Works on WhatsApp, SMS, Instagram, Messenger, Telegram and web chat.
From your site's URL to answering customers in minutes
No developers, nothing to train by hand. Paste your URL and you're live.
Paste your site's URL
Your assistant reads your site and builds its knowledge base on its own: hours, location, payments, shipping and returns.
Make it yours
Give it a name, avatar, tone and language. Add your own Q&As if you want to fine-tune anything.
It replies to your customers
A question comes in and it answers in seconds. In review mode you approve it; on automatic it replies on its own, and hands off when it doesn't know.
Answer "where's my order?" a thousand times without ever answering it
The same questions come in all day: shipping, returns, sizes, stock. Your assistant answers them instantly, any hour, so you never lose a sale to a slow reply and your team stops firefighting.
- ✓ Answers "where's my order?", returns, payment methods and shipping 24/7, on the channel your customer already uses.
- ✓ Lighter support load: your team stops repeating the same answers and focuses on the cases that matter.
- ✓ No sales lost to slow replies: a question at night or on a weekend gets answered all the same, in seconds.
- ✓ Connects to your store: on WooCommerce/WordPress, the plugin adds web chat to your inbox and lets the assistant build carts and send the checkout link.
Add AI customer service as a service for every client
Give each client an assistant that replies on its own, without buying a separate tool per account. One assistant per store, all from the same panel — a new service to sell and one more reason for clients to stay.
- ✓ One assistant per client: each account gets its own, trained on its own site, with its own name and tone.
- ✓ All from one panel: manage every client's assistant with a single login, no juggling.
- ✓ A new service to sell: package AI customer service into your offer and charge for the added value.
- ✓ Better retention: a client whose assistant is already running is a client who stays.
What people ask about the AI assistant
Does the AI assistant replace my team?
No. It handles the repetitive questions (hours, shipping, returns) so your team doesn't answer them over and over. By default it only suggests the reply and you approve it, and if it doesn't know something, it hands it to a person.
How does it learn what to answer?
You paste your site's URL and it reads it on its own to build its knowledge base: hours, location, payments, shipping and returns. You can also add your own questions and answers. It only answers with that; it never makes things up.
Which channels does it reply on?
WhatsApp, SMS, Telegram, Instagram, Messenger and your site's web chat, all from your same Inbox. Email is outbound only: the assistant does not reply to emails.
Does it work with my WooCommerce or Shopify store?
The assistant learns from any website — WooCommerce, Shopify or anything else: paste the URL and you're set. Cart building is WooCommerce/WordPress only: install the official plugin and the assistant builds the cart with your real products, prices and stock, and sends the checkout link. With Shopify and others it learns and answers, but doesn't build carts.
Can the assistant sell in the chat?
It can take the whole order: if your store runs WordPress with WooCommerce, you install the official plugin and the assistant builds the cart with your real products, prices and stock, then sends a link that lands on your checkout. Payment always happens on your site, never in the chat.
Can it book appointments on its own?
Yes, end to end. It uses NotifyBulk's built-in calendar: it offers real open slots, books the appointment right in the chat, and reschedules or cancels it if the customer asks — no double bookings. It sends automatic reminders by SMS or WhatsApp, you can ask customers to confirm attendance, and everything lands on your panel's calendar. It works on WhatsApp, SMS, Instagram, Messenger, Telegram and web chat.
Can I have one assistant per client?
Yes. Each account (store) gets its own assistant, trained on its site and with its own name, tone and language. Perfect for agencies: manage all your clients' assistants from a single login.
How much does the AI assistant cost?
Each conversation it handles uses 1 credit from the same pool as your Inbox. It's included in paid plans; the free plan doesn't have it. You sign up free and turn it on when you upgrade.
Put your assistant to work today
Create your free account, paste your site's URL and watch it learn in minutes. No card to sign up, no sales calls. Turn it on when you upgrade.